• Mercuri@lemmy.world
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    21 hours ago

    It’s so fucking stupid. If you can sign up with a click, you should be able to cancel with a click. There’s no justifiable argument against that other than corporate greed.

    I do remember one of my most satisfying cancelation calls though. I just kept saying, “No.” Just “no”. No added explanation. No added reasoning. It frustrated the retention employee so much. They were like “but WHY?” They couldn’t try to convince me not to quit since I didn’t give them any reasons for why I didn’t want it, just that I didn’t want it.

  • dan@upvote.au
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    2 days ago

    California already has a law like this, so the companies have already implemented this workflow. They just need to remove the geogating.

    • Blackmist@feddit.uk
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      2 days ago

      Without even looking at the list I know Amazon, Disney and Netflix will be on it.

      They know exactly how much they take every month from account that barely use them and they’d like to keep it.

      I think they should go one further with the rule. Anybody not using the service for a month gets to have it cancelled automatically, and only resumed when they use it again.

      • 11111one11111@lemmy.world
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        1 day ago

        Electronics Security Association Interactive Advertising Bureau NCTA The Internet and Television Association

        I’m picking up qhat you’re putting down about shitty companies but the problem with your guess is that almost 100% of the shitty companies using shitty marketing techniques you encounter in the average week are all outsourced to marketing firms like the three petitioning the lawsuit.

        No intention of this being “HAHA YOU WERE WRONG!” Just wanted to let you know there weren’t only 3 petitioning companies named in the court document. Unless they list more further into the document than fuckin page 60 cuz that’s where I threw in the towel lol.

  • sunzu2@thebrainbin.org
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    3 days ago

    FTC is interfering with corpo’s constitutional right to fuck the peasants!

    NOT IN MY AMERICA!!!