I’m getting phone calls from my health insurance company, first from a “registered nurse” with no information in the voicemail other than a call-back number (seems like it could be a scam, but I need to verify the number, so far people are saying the number is legit), and now I have a second phone call where the voicemail mentions they are calling from the insurance company’s “concierge program”.
Mostly I want to know if I can ignore these calls without consequence, or if I have to return them, and if so what should I expect?
Likely it’s a 3rd party that works with your insurance company to offer some bs where you pay more and can talk to a nurse practitioner on the phone whenever you want.
I got one of these calls. I looked on their site snd they had like 30 nurse practitioners and 1 or 2 actual doctors. I bet 99.99999% of the time you get connected to a NP and not a MD.