Also, interesting comment I found on HackerNews (HN):
This post was definitely demoted by HN. It stayed in the first position for less than 5 minutes and, as it quickly gathered upvotes, it jumped straight into 24th and quickly fell off the first page as it got 200 or so more points in less than an hour.
I’m 80% confident HN tried to hide this link. It’s the fastest downhill I’ve noticed on here, and I’ve been lurking and commenting for longer than 10 years.
Not just “this case”, there’s been countless cases like this with CF.
Could you provide a couple?
You can google for cloudflare issues ranging from providing hosting for actual nazi sites to extorting customers by threatening the exact scenario se saw in this blog post. Feel free to google “cloudflare account suspended” to see many posts about people having not just DDoS mitigation disabled, but everything related to an account deleted and disabled. Many of those people had the audacity to, get this, rely on DDoS protection! The nerve, right?
So no sources then?
If I have to dig, I’m most likely only getting one side of the story. This article pointed out that the customer broke the TOS and knew they were getting way better of a deal than they should’ve. I’m not so confident a random post online from angry customers is going to be so forthright.
That’s why I’m asking. If you’ve seen some particularly interesting stories, it would certainly be easier for you to find them them me. I’m not looking for butthurt customers who got caught breaking the rules, I’m looking for legitimate cases of CF bullying rules-following customers into paying more.