who is actually stopping them from dealing with it?
Management. Someone in management sets idiotic deadlines, then someone tells you “do X”, you estimate and come up with “it will take T amount of time” and production simply tells you “that’s too long, do it faster”
they don’t care about the details or maintenance
They don’t, they care about time. If there are 6 weeks to implement a feature that requires reworking half the product, they don’t care to know half the product needs to be reworked. They only care to hear you say that you’ll get it done in 6 weeks. And if you say that’s impossible, they tell you to do it anyway
you have to include the cost of managing technical debt
I do, and when I get asked why my time estimations are so long compared to those of other colleagues I say I include known costs that are required to develop the feature, as well as a buffer for known unknowns and unknown unknowns which, historically, has been necessary 100% of the time and never included causing us development difficulties and us running over cost and over time causing delays and quality issues that caused internal unhappiness, sometimes mandatory overtime, and usually a crappy product that the customers are unhappy with. That’s me doing a good job right? Except I got told to ignore all of that and only include the minimum time to get all of the dozens of tiny pieces working. We went over time, over cost, and each tiny piece “works” when taken in isolation but doesn’t really mix with everything else because there was no integration time and so each feature kinda just exists there on its own.
Then we do retrospectives in which we highlight all the process mistakes that we ran into only to do them all again next time. And I get blamed come performance review time because I was stressed and I wasn’t at the top of my game in the last year due to being chronically overburdened, overworked, and underpaid.
Management. Someone in management sets idiotic deadlines, then someone tells you “do X”, you estimate and come up with “it will take T amount of time” and production simply tells you “that’s too long, do it faster”
They don’t, they care about time. If there are 6 weeks to implement a feature that requires reworking half the product, they don’t care to know half the product needs to be reworked. They only care to hear you say that you’ll get it done in 6 weeks. And if you say that’s impossible, they tell you to do it anyway
I do, and when I get asked why my time estimations are so long compared to those of other colleagues I say I include known costs that are required to develop the feature, as well as a buffer for known unknowns and unknown unknowns which, historically, has been necessary 100% of the time and never included causing us development difficulties and us running over cost and over time causing delays and quality issues that caused internal unhappiness, sometimes mandatory overtime, and usually a crappy product that the customers are unhappy with. That’s me doing a good job right? Except I got told to ignore all of that and only include the minimum time to get all of the dozens of tiny pieces working. We went over time, over cost, and each tiny piece “works” when taken in isolation but doesn’t really mix with everything else because there was no integration time and so each feature kinda just exists there on its own.
Then we do retrospectives in which we highlight all the process mistakes that we ran into only to do them all again next time. And I get blamed come performance review time because I was stressed and I wasn’t at the top of my game in the last year due to being chronically overburdened, overworked, and underpaid.