I’ve found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?

I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.

    • xep@fedia.io
      link
      fedilink
      arrow-up
      5
      ·
      9 hours ago

      The services I use, Kagi’s autosummarizer and DeepL, haven’t done that when I’ve checked. The downside of the summarizer is that it might remove some subtle things sometimes that I’d have liked it to keep. I imagine that would occur if I had a human summarize too, though. DeepL has been very accurate.

      • theunknownmuncher@lemmy.world
        link
        fedilink
        arrow-up
        5
        arrow-down
        1
        ·
        9 hours ago

        LLMs are especially bad for summarization for the use case of presenting search results. The source is just as critical of information for search as the information itself, and LLMs obfuscate this critical source information and combine results from multiple sources together…