I’ve found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?
I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.
I needed instructions on how to downgrade the firmware of my Unifi UDR because they pushed a botched update. I searched for a while and could only find vague references to SSH and upgrading.
They had a “Unifi GPT” bot so I figured what the hell. I asked “how to downgrade udr firmware to stable”. It gave me effective step by step instructions on how to enable SSH, SSH in and what commands to run to do so. Worked like a charm.
So yeah, I think the problem is we’re in the hype era of LLMs. They’re being over applied at lots of things they aren’t good at. But it’s extremism in the other direction to say there aren’t functions they can do well.
They are at least better than your average canned chat/search bot or ill informed CSR at finding an answer to your question. I think they can help with lots of frustrating or opaque computer related tasks, or at least point you in the right direction or surface something you might not be able to find easily otherwise.
They just aren’t going to write programs for you or do your office job for you like execs think they will.