

Agree 100%. Most of the former Plex users turned Jellyfin users I have come across did so better Plex was broken in some way for them. For me it was the general lack of care in creating/maintaining a good Apple TV app. Over the past few years it’s just gotten buggier and buggier with a lot of complaints on the Plex forums where devs would essentially stop by to say they weren’t working on any fixes.
Jellyfin doesn’t fix 100% of the issues, but at least there is active development on Swiftfin that showed a desire to fully support all devices.
This isn’t really that uncommon, some airlines do similar (American I believe gave me this option on my last flight) and a lot of hotels and cruise lines do it. You are essentially bidding on available upgrades. The email wording is pretty tone deaf and the labels on that graphic are not the best (it’s trying to show if your bid has a high chance of winning an upgrade or not) but on the whole it’s a decent system to fill unused upgraded seats/rooms and in theory opens up lower seats for folks to use that otherwise wouldn’t be able to afford them.