She’s a wealthy heiress yes, but her parents did use their wealth to send her to a teenage torture facility. As a survivor of a similar facility, the fact that she is speaking up about those hellholes and might help get them closed down makes her absolutely amazing.
Touch screens also seem like they would be easier to integrate with subscription services. Auto manufacturers are looking to make things like heated seats a subscription.
Cars have been getting steadily worse. There doesn’t seem to be any enforcement of recalls (has anyone satisfactorily had the Honda Civic 2016-2021 air conditioning resolved? How much did you spend?)
If they can take cars away from us entirely, and move to us renting self driving cars, that’s what they would really want to do. Pay for your radio, pay for heat and AC…